1. Booking, Deposits & Payments

• A non-refundable deposit is required to secure your session. For standard shoots, the deposit is $150. For weddings, a $1,999 deposit is required, as bookings are often made a year in advance.
• The deposit secures your booking and is non-refundable. However, you are always welcome to reschedule based on availability.
• The remaining balance must be paid before or on the day of the shoot or with some Packages, before you receive your final Images
• Accepted payment methods: I accept bank transfer, PayPal, card payments (tap on the day), or cash on the day.
• Late payments may incur a 10% late fee if not received by the agreed due date.

2. Cancellation & Rescheduling

• If you need to reschedule, please provide at least 48 hours' notice. Rescheduling is subject to availability.
• If you cancel your session, the deposit is non-refundable, but any additional payments made beyond the deposit may be refunded.
• For weddings, due to advanced booking, rescheduling is allowed, but cancellations will result in the deposit being retained.
• If the weather impacts an outdoor shoot, we will discuss alternative options.

3. Late Arrivals & No-Shows

• If a client arrives late, the session will still end at the scheduled time to respect other bookings.
• If a client is more than 45 minutes late without notice, the session may be canceled, and the deposit will be forfeited.

4. Image Delivery & Editing

• Final edited images will be delivered within 1 month, though I always strive to deliver them sooner.
• Editing includes colour correction and exposure adjustments. Some packages include skin retouching, and additional skin retouching is available for $25 per photo.
• Raw (unedited) images are not included. However, if you wish to purchase raw files, the pricing is:
• Per Photo: AUD $15 per raw image (pricing depends on image quality and editing needs).
• Bulk Rate: A full set of raw images of the photo shoot  is available for $1,000.

5. Additional Edits & Requests

• After image delivery, one round of minor revisions is included (if applicable to your package). Additional edits beyond this will be charged at $25 per image.

6. Copyright & Usage Rights

• As the photographer, I retain the copyright to all images.
• Clients receive personal and business usage rights for their photos but may not resell or edit them without prior written permission.
• I reserve the right to use images for marketing, portfolio, and social media unless otherwise agreed in writing.

7. Model Release & Client Privacy

• If clients prefer their images not to be used for marketing or portfolio purposes, they must request this in writing before the session.
• For branding clients, specify whether usage is commercial or non-commercial.

8. Travel & Additional Fees

• Sessions outside Townsville will incur additional travel costs. Pricing depends on the location and will be discussed prior to booking.
• Additional fees may apply for extended coverage, special editing requests, or commercial licensing.

9. Reshoot Policy

• If a client is unsatisfied with the images due to factors within the photographer's control, a partial reshoot may be offered .
• If dissatisfaction is due to personal preferences (e.g., hair, outfit, expressions, etc.), a full-priced reshoot is required.

10. Liability

• While every effort is made to provide high-quality images, I am not liable for circumstances beyond my control, such as weather conditions, venue restrictions, or technical malfunctions.
• In the rare event of equipment failure or loss of images, a refund or reshoot may be offered at my discretion.

11. Agreement

By booking a session, you acknowledge that you have read, understood, and agreed to these terms. If you have any questions, please reach out before confirming your booking.

Josephine Carter

josephinecarterphotography@gmail.com